The State Crime Lab recently got a new Ombudsperson who may be familiar to many of you: former IDS Defender Administrator Susan Brooks. As Ombudsperson, Susan will be responsible for addressing concerns about the Crime Lab’s policies, procedures, and actions. She will also assist in mediating conflicts and resolving complaints, and she will apprise the Attorney General of issues and recommended changes.
Susan welcomes your questions and feedback. She can be reached via her email at email@example.com, by telephone at (919) 716-6981, or through the online “Express Your Concern” form at https://ncdoj.gov/crime-lab/express-your-concern.
More on the Ombudsperson’s functions can be found at https://ncdoj.gov/crime-lab/ombudsman-to-the-crime-lab.